General Questions

Everything you need to know about purchasing from Dalen.


How Do I Find Product Information?

Please check the product section of this website. It is organized by broad product categories and then is broken down to sub-categories. We hope you’ll find the information you’re looking for, but, if not, you can contact Customer Service at 800-747-3256.

What Product Categories does Dalen sell?

Dalen’s offers products to protect and enhance your yard and garden:

Landscape Fabric for weed protection in landscaped areas. Protective Netting for plant/shrub protection from birds and deer; also for keeping leaves out of ponds, pools, and gardens. Scarecrow Devices for crop protection. Tomato Growing Aids for earlier and better tomatoes and other vine crops. Tree & Outdoor Plant Care products to help protect young trees. Decorative Borders that provide a finished look to your yard or garden

Does Dalen sell in bulk quantities?

Generally no, but please contact Customer Service if you are a retailer interested in buying a large quantity of landscape fabric, netting, or garden covers.



Orders & Delivery

Post-purchase specifics.


How can I check my order status?

Once your order ships, you'll receive an email notification that contains a tracking number. You can track your order by looking up the tracking number on the delivery company's website.

What's your return policy?

Due to the nature of the product, we handle plant return requests on a case-by-case basis. We accept returns for plant accessories & lifestyle products.

Where do you ship?

We currently ship to Canada and the United States. 

When shipping to Canada the customer is responsible for the duties, taxes and tariffs. All Canada shipments are freight collect.